Returns & Refund Policy

At ARI, every piece is a numbered limited drop. We hope you love what you ordered. If something isn't right, we're here to help.

Returns

You may return eligible items within 14 days of delivery.

To be eligible, items must:

• Be unworn, unwashed, and unused.
• Be in their original condition with all tags attached.
• Be free from marks, stains, fragrances, or damage.
• Be returned in their original packaging where possible.

All returned items are inspected upon receipt. Returns that do not meet these conditions may be refused and returned to the sender at the customer's expense.

Non-Returnable Items

The following cannot be returned unless they are faulty:

• Gift Cards.
• Items marked as Final Sale.
• Any item returned in an unsuitable or worn condition.

How to Return

Email info@ari-official.com within 14 days of delivery. Please include:

• Your order number.
• The item(s) you wish to return.
• The reason for your return.

Our team will provide return instructions. Once approved, you will be responsible for the return shipping cost to our Yerevan address. We recommend using a tracked service — we are not responsible for items lost in return transit.

Refunds

Once your return has been received, inspected, and approved, your refund will be processed to your original payment method.

Please allow up to 10 working days for your payment provider to process the refund.

Original shipping charges are non-refundable.

Store Credit

Instead of a refund, you may choose Store Credit for the full value of your eligible returned item(s). Store Credit:

• Can only be redeemed at ari-official.com.
• Cannot be exchanged for cash.
• Is non-transferable.
• Has no expiry date.

Limited Drop Policy

Because ARI operates on a numbered limited-drop model and items are never restocked, we are unable to offer exchanges for a different size or colour after your order has been placed. Please check the size guide carefully before ordering. If you receive a faulty or incorrect item, we will of course make it right.

Pre-Order Returns

Pre-orders are a reservation only — no payment is taken at the time of pre-ordering. Once payment is collected on September 21, 2026 (or the relevant drop date), this Returns Policy applies. If you do not complete payment within the 24-hour window, your reservation is automatically released and no refund is due.

Faulty or Incorrect Items

If you receive a faulty or incorrect item, please email info@ari-official.com within 48 hours of delivery with your order number and photographs of the issue. Where a manufacturing fault or fulfilment error is confirmed, we will arrange an appropriate resolution at no cost to you.

Returned Shipments

If an order is returned to us because of an incorrect address, refused delivery, unpaid customs duties, or failure to collect, the order will be eligible for Store Credit only, after deducting any return shipping or customs costs incurred.

Contact

For any questions about returns or refunds:
info@ari-official.com

ARI reserves the right to amend this policy at any time. The version published on ari-official.com applies to all orders.